Working with us
is a rewarding experience.

Our mission is to facilitate successful communication across language barriers and cultural divides, to deliver excellence in language services, and to empower our clients to enhance their success in the market place. As a global language service provider with a reputation for innovative solutions and thought-leading processes, Context can look back on 30 years of successful language service history.

CONTEXT

Context provides high-quality language services supported by leading edge technologies. Context operates three distinct business lines:

  • Translation
  • Conference Services
  • Community Interpreting

Context’s values-driven culture supports our success. Our high achieving, self-managing, team led operation provides exceptional services to our international and national clients.

Our values:

  • Excellence
  • Sustainability
  • Integrity
  • Self-Management
  • Resilience

Our operational excellence is the result of a strong focus on continuous improvement, training, service excellence and quality management. Our key performance indicators, superior quality, and audit metrics are embedded in a mature, comprehensive, NSAI audited ISO9001 quality system. Ongoing technological development supports excellence in customer service and automation. Context has evolved to pro-actively drive the development of trusted client relationships across its business line portfolios. The Context strategy combines a careful, incremental approach to sustainable growth whilst aiming for an agile response to market and operational shifts – delivered through a focussed, collaborative response.

Join our Team

We are looking for a full-time

Community Interpreting Project Manager

35 hours per week:
Mon to Thurs.9.00am to 5.00pm;
Fri 9.00am to 4.30pm.
Hybrid work with agreed team working days at the office.

A dedicated team will support the initial 12 weeks of training and hands-on practice.
Initial training is delivered at the Context office at Maree/Oranmore, H91K660 Galway.

The Role

  • Manage daily interpreter bookings in your team.
  • Provide information and support to interpreters.
  • Answer queries by telephone and email.
  • Resolve operational issues with team support.
  • Liaise with clients on requirements and changes.
  • Manage cost estimates and purchase orders.
  • Manage client and supplier data on the Context system.
  • Cooperate on quality system maintenance.

Your key qualities will include:

  • Ability to be part of a tight-knit team.
  • Strong active listening skills.
  • Prompt problem solving capacity.
  • Ability to self-reflect.
  • Training high level of emotional intelligence.
  • Natural curiosity and creativity.
  • Humour, humility and kindness.
  • High level of energy.

To apply, please submit your CV and Cover Letter, outlining how your motivation, experience and skills fit this role profile. Please send your application to CIPM@context.ie by 1st November 2024 eob.

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