Working with us
is a rewarding experience.

Our mission is to facilitate successful communication across language barriers and cultural divides, to deliver excellence in language services, and to empower our clients to enhance their success in the market place. As a global language service provider with a reputation for innovative solutions and thought-leading processes, Context can look back on 30 years of successful language service history.


Context provides high-quality language services supported by leading edge technologies. Context operates three distinct business lines:

  • Translation
  • Conference Services
  • Community Interpreting

Context’s values-driven culture supports our success. Our high achieving, self-managing, team led operation provides exceptional services to our international and national clients.

Our values:

  • Excellence
  • Sustainability
  • Integrity
  • Self-Management
  • Resilience

Our operational excellence is the result of a strong focus on continuous improvement, training, service excellence and quality management. Our key performance indicators, superior quality, and audit metrics are embedded in a mature, comprehensive, NSAI audited ISO9001 quality system. Ongoing technological development supports excellence in customer service and automation. Context has evolved to pro-actively drive the development of trusted client relationships across its business line portfolios. The Context strategy combines a careful, incremental approach to sustainable growth whilst aiming for an agile response to market and operational shifts – delivered through a focussed, collaborative response.

Community Interpreting Project Manager

Context delivers high-quality language services supported by leading edge technologies in the areas of translation, conferences services and community interpreting. Context provides scheduled and emergency interpreting services to the public sector in Ireland. The interpreted scenarios involve people in vulnerable situations from a broad range of communities including work migrants, refugees and asylum seekers.
Interpreting services are delivered on site throughout the Republic of Ireland, or remotely via telephone or video technology, by over 1000 community interpreters who work with Context in a free-lance capacity.

For this busy service line, Context wishes to recruit 2 additional full-time project managers to liaise with clients and interpreters in many diverse scenarios. The successful candidates will be required to work in a team of 10 supported by a wider team of 20+ including accounts, admin, IT, training and development specialists. This is a unique opportunity for an experienced customer service executive who is people-driven, likes to facilitate essential service delivery to Ireland’s diverse communities and delights in successful intercultural communication with clients and suppliers.
If successful you will join a dynamic and thriving team operating from a gorgeous environment at the Context head office.

Training is scheduled to commence in October 2023 and run for a period of 12 weeks. Initial training is delivered at the Context office at Maree/Oranmore, H91K660 Galway.

Training, Education, Skills and other requirements

The successful candidates will undergo comprehensive hands-on training in the following areas:
Language service delivery in a multicultural environment; Community Interpreting Project Management; ISO 9001 and ISO 17100 Quality Systems and procedures; client and supplier support; proficient use of the proprietary web-based project management tool suite; Intercultural communication.

Education Requirements

Third level education in Hospitality and Tourism, Business Administration or Marketing; (near-)native command of English plus proficiency in 1 other language; Driving licence desirable.

Skills Requirements

An excellent team player with strong telephone communication skills and outstanding customer service delivery. Previous exposure to different cultural environments is required. The person who is comfortable in the role and performs well is:

  • An excellent communicator with superb telephone skills and a friendly manner
  • A quick learner who is able to think and work at a fast pace
  • A multi-tasker with excellent organisational skills who is comfortable with IT systems
  • An assertive individual who works well under pressure
  • A responsive person who can manage a diverse range of client expectations

Experience Required

Customer service experience, previous exposure to intercultural environments.


Entry level corresponds to industry standard, salary increases are dependent on measured performance levels.




The Organisation will assign a team to support the trainee.


12 week paid training period with the option of subsequent full-time employment.

Number of Positions


Days, Hours & Start Date

– Days per week: Monday – Friday (5)
– Hours per week: 39.5 i.e.
Monday – Thursday 9am – 5pm, Friday 9am – 4:30pm
– Start Date: October 2023

Applications by 16 October 2023

Download the .pdf brochure for more information and contact details

The Leadership Development Officer

This senior role will support all three business lines to achieve their goals through leadership in the standards and behaviours required of teams and individuals within Context. A high degree of team ownership, autonomy and accountability are to be nurtured, in line with our core values, delivering an exceptional experience for our clients.

The role involves:

  • Practiced leadership as support within an established culture based on strong values
  • Promoting team ownership, autonomy and accountability and embedding the required communication styles
  • Supporting and co-facilitating clear communication with clients, suppliers/partners and internally
  • Supporting interviews and performance review meetings with new team members
  • Deciding on new hires together with the hiring teams and the directors/advisory board
  • Driving company, departmental and individual training and development plans
  • Promoting and supporting the Context Health and Wellbeing programme

This leadership role will suit someone able to demonstrate excellent values-led practice in effective, results focussed engagement with clients, partners, and internally, supporting delivery by every team member.

The person

  • An experienced manager, you have well-honed people skills, a superior eye-level communication style, and great trust building practices when working with clients, suppliers, internal teams and individuals
  • You have a track record in delivering practical support for teams on their journey to increased autonomy, and facilitating team performances to the highest standards of excellence, in an environment of constant change
  • People driven, and an inspiring leader-facilitator, you understand the behavioural responses that a strong values led organisation requires and can support the achievement of those standards
  • Focussed on outcomes, you thoroughly understand and can support the nature of the ‘journeys’ which get people to their destination
  • Your tool kit includes a range of approaches and skills sets – mentoring, coaching, HR, leadership, negotiating, facilitating, training – and you are known as someone with the capacity to use them appropriately
  • You delight in the achievement of others and have been really missed when you have left previous roles
  • You are fun, a flexible thinker, creative, intellectually curious and engaged, always learning.

Your qualifications will include:

  • Relevant third level degree/s
  • Continuous learning and professional development, especially in areas such as organisational development, agility and new ways of working, effective leadership in operations management
  • Comprehensive coaching and facilitation qualifications.

Your key qualities will include:

Excellent communication skills, active listening, leadership, self-reflection, emotional intelligence, curiosity, creativity, humour, kindness, humility.


If this sounds like the role for you we want to hear from you, and about how you:

  • Operate from a strongly values led personal and professional ‘centre’
  • Build relationships of trust with clients, suppliers and the operational teams
  • Support self-managing teams to realise their potential and objectives
  • Foster an inclusive, caring and respectful work environment
  • Act with intercultural sensitivity
  • Support people at a range of seniority / experience levels and personalities
  • Apply transformational and coaching leadership styles as required.

Click to apply for the Leadership Development Role

Freelance Work at Context.


Context has provided high quality translations to global organisations and to clients based in Ireland for over 35 years. Our resilience, future focused IT solutions, active adjustment to changing markets, and highly motivated project management team combine to deliver language solutions across various domains, consistently turning around high volumes of work. We use smart work flow processes, collaborate with excellent freelance translators and revisers, and, through diligent project management, provide superb support to both our clients and linguists.

To ensure a consistently high quality of translated texts and timely delivery of high volumes well into the future, we wish to expand our team of regular freelance linguists with a proven track record of high-level work in the translation industry. We invite linguists with any language combination to apply here!

If you have relevant translation experience and are interested in joining our existing team, we would love to hear from you. Please submit your application via the below link.

Required skills and competences:

  • Relevant third level qualification or a minimum of 2 years of translation experience
  • CAT Tool experience – memoQ, Trados or other
  • Research competence
  • Language industry experience (preferred)
  • Familiarity with translation and revision work flows

If you have relevant translation experience and are interested in joining our existing team, we would love to hear from you. Please submit your application via the below link.

Submit an application


Context has a proud track record of providing high quality, reliable, accurate and prompt interpreting services to the public sector across Ireland. Non-English speaking residents can access public services in Ireland through the language support of competent interpreters.

Major users include: Hospitals, Courts, An Garda Síochána, Social Work and Refugee organisations.
We are looking to extend our reach and include additional freelance interpreters of all languages. The free-lance positions can be combined with study and/or part time employment. The working hours depend on the demand for your language and can be flexible to fit your schedule.

If you have a high degree of language proficiency in English and another language, we would love to hear from you! Training in the specifics of public service interpreting will be provided for you.

Relevant skills and competences:

  • Excellent communication and interpersonal skills
  • Intercultural sensitivity
  • Information acquisition skills
  • The ability to work under pressure
  • Well developed linguistic and interpreting skills

Submit an application

Context offers competitive employee benefits to its full-time, part-time, and temporary employees, together with a creative and respectful work environment. Context approves freelance linguists against ISO 9001:2015 accredited selection criteria.

Our strategic partners share our commitment to excellence. Specialists of various fields contribute their talent and integrity to build the language resources that benefit our clients.

Context recruits qualified translators and interpreters of all languages and locations.

Submit an application